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Can I Add More Seats to an Order?

Once a ticket request is submitted and is either pending approval or confirmed, you cannot add additional seats directly to that existing order. However, you still have options to request the seats you need.

Step-by-Step Instructions

Option 1: Cancel and Submit a New Request
(If your order is still pending approval)

  1. Go to My Orders

  2. Locate your pending request

  3. Cancel the request

  4. Submit a new request with the total number of seats you need

Option 2: Submit an Additional Request

  1. Leave your existing pending request or confirmed order as-is.

  2. Submit a new request for the additional seats you need

  3. Track both requests separately in My Orders

What Happens Next

  • Each request will be reviewed and processed individually

  • If approved, tickets will be issued based on availability

Important Notes

  • Changes to seat quantity are not supported once submitted

  • Submitting a second request does not guarantee additional seats will be fulfilled

Need Help?

If you still need help, contact your organization's ticket administrator or support team.