Using TicketOS
Step-by-step guides for managing ticket inventory, handling requests and approvals, fulfilling tickets, running reports, and configuring settings.
Orders & Requests
- How to Fulfill Ticket Orders
- Understanding the Pending Guest List Status
- Can I Add More Seats to an Order?
- How to Backfill Unused Tickets
- How to Update Your Usage Category Post-Event
- Adding a New Email Address for Delivery Information in Your Request
- How to retrieve and Save an order receipt.
- How To Request Waitlist Tickets
- How To Confirm Your Guest List
- How To Complete Your Order
- Create and Manage Contacts
- Using In-App Notifications in TicketOS
- Requesting Public or Waitlist Tickets
- How to Order Company Tickets Assigned to You
- How to Edit a Ticket Request in TicketOS
- Post-Event Attendance Reporting
- Approve, Deny, or Substitute Waitlist Requests
- How the Waitlist Works in TicketOS
- Submitting a Special Ticket Request
- Purchasing Tickets Through the TicketOS Marketplace
- Canceling a Pending Request