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How to Update Your Usage Category Post-Event

If your order is in a 'confirm guest list' status and the event has already passed, you may still be able to update the usage category directly from the order, depending on your company’s settings.

Update the Usage Category

  1. Go to My Orders.
  2. Locate the order you want to update.
  3. Click View on the order.
  4. Click the Confirm Guest List button in the top left corner.
  5. In Step 1 – Select Usage Category for this Event, open the dropdown menu.
  6. Select the correct usage category you want to apply to your order.
  7. Click Save and Confirm to apply the update.

What Happens Next

Once saved, the updated usage category will be applied to your order.

Common Issues

  • Unable to edit the usage category
    Make sure your order is in a 'confirm guest list' status before attempting to update.
  • Changes not saving
    Ensure you click Save and Confirm after selecting the new usage category.

Important Notes

  • If your company allows, you can update the usage category even after the event has passed.
  • Changes only apply to the selected order.
  • Be sure to select the correct category before saving, as this may impact reporting.